1. Top
  2. Q&A

Q&A

Please feel free to contact us or make a reservation.

We will provide you with the best hospitality possible using the comfortable hot springs of the Yutagawa River and ingredients.
Please feel free to contact us if you have any questions about room availability, accommodation plan, details, etc.
  • Do you have a day trip hot spring or day trip plan?

    We do not offer day trip hot springs or day trip meal plan.

    *Accommodations available at Yutagawa Onsen
    Day trip hot spring...Hayato RyokanContinue reading
  • From what time to what time is check-in possible?

    Please check in from 14:00 to 18:00.
    Arrival earlier than 14:00...Since it is a small inn and there are few staff, we cannot accommodate youContinue reading
  • Is there a shuttle service?

    We do not provide transportation.

    <Using JR>
    From Tsuruoka Station to Yutagawa Onsen, it takes 25 minutes by Shonai bus or 20 minutes by taContinue reading
  • Can small children stay?

    There are no age restrictions for children at this facility.

    Meals are served in a private room in the morning and evening, and you can useContinue reading
  • Can you accommodate allergies or food intolerances?

    This facility accommodates guests' allergies and food intolerances as follows.

    ①Allergies
    This facility only handles seven of the eight speContinue reading
  • How many people can I have for dinner?

    This facility allows for private dining for up to 6 people (8 people in total) in a private room. (Including children)

    Although this is notContinue reading
  • Can I stay for consecutive nights?

    It is possible to stay consecutive nights at this facility, but since there is only one type of meal menu for both dinner and breakfast, if Continue reading
  • Is there a parking lot?

    The parking lot for this facility has 5 to 6 spaces on the back street of the inn, right behind the inn (across the road).

    Please drive youContinue reading
  • Is there a smoking area?

    All rooms in this facility are non-smoking, and all areas within this facility are non-smoking.
    Not only regular cigarettes, but also electrContinue reading
  • Is it possible to bring it in?

    You may bring drinks into your room.
    The refrigerator in your room is empty, so please use it.
    However, please refrain from using red wine oContinue reading
  • Can I rent out the entire building?

    If you reserve all 6 guest rooms at this facility, you can reserve the entire facility for yourself.
    The entire building can be reserved forContinue reading

Reservations/Inquiries

Please contact us if you have any questions.

0235-35-3211

【Reception hours】8:00 to 20:00